![]() Please note right now, our DVR is not compatible with Windows VISTA control. Or you can install client-end software of lower version. For Windows 98 or Windows ME user, please update your system to Windows 2000 sp4.For some versions, there is hardware limit.Motion detection zone setup is not correct.Otherwise the PTZ control is not stable.ġ2. When there are several decoders, please add 120 Ohm between the PTZ decoder A/B cables furthest end to delete the reverberation or impedance matching.PTZ decoder and DVR address is not compatible.PTZ decoder and DVR protocol is not compatible.PTZ decoder setup, connection or installation is not correct.Battery contact is not correct or voltage is too low.Playback is not continuous when the screen is blue. Corresponding channel has no video input.There is audio when monitor but there is no audio when system playback. Please restart the DVR to solve this problem.ĩ. Program read error, bit data is too small.Video is distorted when searching local records. The recorded file has been overwritten.ħ.DVR color or brightness setup is not correct.Video transmission is too long or degrading is too huge.DVR and monitor resistance is not compatible.The real-time video becomes black and white. When using BNC output, NTSC and PAL setup is not correct.Check privacy mask setup or your screen saver.There is no video input signal or it is too weak.There is no video output whether it is one-channel, multiple-channel or all-channel output. Working environment is too harsh, too much dust.Ĥ.HDD malfunction or something wrong wit the ribbon.Input voltage is not stable or it is too low.DVR often automatically shuts down or stops running. Please upgrade to the latest version to solve this problem.Ģ. Seagate DB35.1,DB35.2,SV35 or Maxtor 17-g has compatibility problem. ![]() HDD malfunction or something wrong with HDD ribbon.
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